Driver License - Get In Line Online...Before You Go

New Driver License Mega Centers - A Faster Alternative

Improving service to Texans with larger facilities and new technology, including a text message queuing system

Get in Line Before You Go

DPS offers a new way for customers visiting a driver license mega center to get in line using a text-enabled cell phone. (Restricted or blocked cell phone numbers will not work.) Customers get in the line online and then the system sends text alerts when their spot in line approaches.

Until then, customers are able to use their time to have lunch, run errands, or check tasks off their to-do list. This new system lets the customer know when it is time to head back to the driver license office. If a customer needs more time, they can send a text response to push their appointment time back.

Customers can get in line by using the corresponding links below on this website, or by calling the number listed for each office. (When using the ‘Get in Line Online’ option, you must be physically present in the office prior to the posted closing time.)

Customers who do not wish to use cell phone notification can go into the driver license office and request a paper ticket. The paper ticket will assign the customer a number, which will appear on the monitors inside the office when their turn is approaching.

Mega Centers with Get in Line Online are currently available at these locations: (Click on a location to get more information.)

Austin-Pflugerville Mega Center