Join the Public Safety Communications Service

Join the Communications Operations

The process to join the DPS Communications Service is a lengthy one and may take several months, as the hiring process is very thorough. It begins with the initial State of Texas Application and initial screening. Qualified applicants must then successfully complete the CritiCall test which is a computerized simulation of job duties performed by DPS Police Communications Operators on a daily basis. Applicants must submit to a polygraph examination, and after completing required paperwork, a thorough background investigation is conducted by a DPS Trooper. Then a 3-person interview board is held to interview the candidates. Applicants who are selected must submit to a drug screen and physical examination. A Conditional Job Offer is made, and upon successful completion of the above requirements, and the approval of the Deputy Assistant Director of the PSCB, the applicant may come to work for DPS Communications. The process may be long, but becoming a part of the DPS Communications Team is well worth the wait.

Uniform Information
A clothing policy is in place; shirts are provided by DPS to complement a formal, casual and field uniform. Employees are required to conform to the hair and jewelry standards.

Salary Information

Overtime
On occasions when personnel are required to work overtime, it is submitted for payment at time and a half.

Compensatory
Holiday Time is earned when employees work on designated state and federal holidays observed by the State of Texas. Holiday Time must be used within a year after it is earned.

Sick Leave
Sick leave is earned at the rate of 8 hours per month and may be carried from year to year. A Sick Leave Pool is available to those who make a contribution to the pool.

Vacation
Vacation is earned according to the following schedule:

Length of service Hours accrued per month
0 > 2 years 8
2 > 5 years 9
5 > 10 years 10
10 > 15 years 11
15 > 20 years 13
20 > 25 years 15
25 > 30 years 17
30 > 35 years 19
35+ years 21

Vacancies
Vacancies occur at the various DPS Communications facilities around the state; Communications personnel may request a transfer to those facilities with approval of their supervisor and PSCB management.

Career Progression
Career progression is available to Communications personnel as shown in the salary chart. When supervisory vacancies are available, eligible PCO’s who wish to promote to those positions must successfully pass a written test to be eligible to participate in the promotional interview board. These boards are held as needed and are site-specific to the 32 DPS Communications facilities in the state. PCO’s are encouraged to study, train and be prepared for promotional opportunities as they arise.

Training And Travel
Training and travel to special assignments is available to those who have support and permission of their chain-of-command. Personnel who show initiative, motivation and desire are encouraged to participate in extra activities.

Shift Work
Personnel in most DPS Communications facilities work a rotating shift. However some facilities have a fixed, set shift. Shifts assignments are subject to change, sometimes with minimal notice and personnel are subject to call.

Join Wireless Communications

The process to join the DPS Wireless Communications begins with the initial State of Texas Application and initial screening. Then a 3-person interview board is held to interview the candidates. Applicants must submit to a thorough background investigation conducted by a DPS Trooper.

Uniform Information
The Department of Public Safety Dress Code is in place, and Wireless Communications shirts are provided by DPS.

Salary Information

Wireless Communications

Overtime
On occasions when personnel are required to work overtime, it is submitted for payment at time and a half.

Compensatory
Holiday Time is earned when employees work on designated state and federal holidays observed by the State of Texas. Holiday Time must be used within a year after it is earned.

Sick Leave
Sick leave is earned at the rate of 8 hours per month and may be carried from year to year. A Sick Leave Pool is available to those who make a contribution to the pool.

Vacation
Vacation is earned according to the following schedule:

Length of service Hours accrued per month
0 > 2 years 8
2 > 5 years 9
5 > 10 years 10
10 > 15 years 11
15 > 20 years 13
20 > 25 years 15
25 > 30 years 17
30 > 35 years 19
35+ years 21

Career Progression
Career progression is available to Wireless Communications personnel as shown in the salary chart.

Training And Travel
Training and travel to special assignments are available to those who have support and permission of their chain-of-command. Personnel who show initiative, motivation and desire are encouraged to participate in extra activities.