Criminal History Error Resolution

Heightened security measures and the need to protect our nationís children, elderly and disabled have lead to legislation enabling a dramatic increase in the use of criminal history information. Accordingly, accuracy of the criminal history record is vital to citizens being screened for employment, housing, work visas, voter registration and a host of other purposes.

The Error Resolution Unit (ER) is responsible for updating and evaluating possible errors in criminal history records. Potential errors are reported to ER by law enforcement, judicial agencies, as well as private citizens. If you need your criminal history record updated or corrected, you will need to supply certified documents to the Error Resolution Unit.

Misuse of identity occurs when your name or identifying information is falsely given by an arrested individual as their identifying information and requires a different resolution process than a criminal history error, visit that site for details. Individuals wishing to contact ER regarding a potential error may email error.resolution@dps.texas.gov